Shipping policy
SHIPPING POLICY
Processing Time Orders are processed and dispatched within 2-3 business days (Monday-Friday, excluding bank holidays). You will receive a confirmation email once your order has been shipped.
UK Shipping We offer FREE standard shipping on all UK orders. We use trusted carriers including Royal Mail, DPD, and Evri to ensure your items arrive safely.
- Delivery time: 3-5 business days from dispatch
- Tracking: Tracking information is provided for eligible orders and will be sent to your email once your order ships
International Shipping We ship to select international destinations. Shipping costs are calculated at checkout based on your location and order weight.
- Delivery time: 7-14 business days from dispatch (depending on destination)
- Customs & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in your order total and are the responsibility of the recipient.
- Tracking: Tracking information is provided for eligible orders
Shipping Address Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays While we strive to meet our estimated delivery times, we cannot guarantee delivery dates. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.